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contact us:
CANCELLATION

Please refer to our FAQ  first

If you need to cancel an order/ item, please fill the form below within

12 hours from ordering.
Please note that we cannot guarantee a cancellation after that time-frame.

Thank you! We will get back to you as soon as possible.

WHEN WILL YOU HEAR BACK FROM US:

 

We usually answer in less than 48h after receiving your message, Mondays to Fridays between 8am and 4pm CET

 

Please note that our customer service is unavailable on the weekends and bank holidays.

We are dealing with a very large number of messages, and messages concerning the already-made-orders will be given priority.

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