top of page

Loyalty Program Terms & Conditions

​

ℹ️ How It Works:

​

 ➜ Earn points with every purchase and redeem them for discounts, free plants, or other rewards.

​

 ➜ Your tier is determined by your total points and unlocks additional benefits.

​

​

⚠️ Money-Off Coupons:  Money-off loyalty program coupons apply only to one plant—the lowest-priced, full-priced plant in the order. 

 

⚠️Percentage-based discounts apply to all eligible items.

​​​

​

⏳ Point & Tier Expiration

​

 ➜ Points expire 12 months after your last activity (earning or redeeming points).

​

 ➜ Tiers are valid for 12 months from the date you reach them. If you do not earn enough points to maintain your tier within this period, you will be moved to the appropriate tier based on your current points balance.

​

 ➜ Unredeemed points do not roll over after expiration and cannot be reinstated.

 

 

​

⚠ Restrictions & Exclusions

​

 ➜  Rewards and promotional coupons apply only to full-priced plants.

​

 ➜ Discounts cannot be used on:

  • Sale items

  • Plant sets

  • B-Ware plants

  • Pots & planters

  • Substrates & fertilizers

  • Tools & accessories

  • Propagators

  • Discounts apply only to eligible items at checkout and cannot be combined with other offers, promotions, or discounts.

  • Loyalty points cannot be exchanged for cash or transferred to another account.

 

​

​

🎁 Redeeming Rewards

​

  • Rewards must be redeemed before checkout; they cannot be applied retroactively after an order has been placed.

​

  • Points are deducted immediately upon redeeming a reward.

​

  • If a reward or discount is applied to a canceled or refunded order, the redeemed points will not be refunded back to your account.

​​

​

​

📢 Important Note

​

  • Foliage Factory reserves the right to modify or discontinue the loyalty program at any time without prior notice.

Indoor garden, person tending to a very large Monstera deliciosa specimen

Foliage Points

Earn points and turn them into rewards

  1. 01

    Sign Up

    Sign up as a member to start enjoying the reward program

  2. 02

    Earn Points

    Earn points by signing up to the site and by placing orders.

  3. 03

    Redeem Rewards

    Redeem points for various discounts.

Program tiers

Reach new tiers as you earn more points.

  1. Seedling

    0 total earned points required

    You’re just starting—keep growing, rewards are on the way!

    Earn Points

    • Purchase a product

      Get 1 Foliage Points for every €1 spent

    • Sign up to the site

      Get 50 Foliage Points

    • Celebrate a birthday

      Get 50 Foliage Points

    Redeem Rewards

    • Tiny but Mighty - 5% off Your Order

      150 Foliage Points = 5% off a specific category

    • Free Shipping

      250 Foliage Points = Free Shipping for all items

    • Leafy Little Discount - 5€ off One Plant

      100 Foliage Points = €5 off orders over €25

    • Rooted in Savings - 10€ off

      200 Foliage Points = €10 off orders over €25

    • Growing Strong – Up to 75€

      250 Foliage Points = €15 off orders over €25

  2. Growing Strong

    500 total earned points required

    Your plant obsession is taking root! Time to claim your first reward.

    Earn Points

    • Purchase a product

      Get 2 Foliage Points for every €1 spent

    • Sign up to the site

      Get 50 Foliage Points

    • Celebrate a birthday

      Get 50 Foliage Points

    Redeem Rewards

    • Tiny but Mighty - 5% off Your Order

      100 Foliage Points = 5% off a specific category

    • Free Shipping

      250 Foliage Points = Free Shipping for all items

    • Green Gold - 10% off Your Order

      350 Foliage Points = 10% off a specific category

    • Rare Reward - up to 20% off Your Order

      750 Foliage Points = 15% off a specific category

    • Leafy Little Discount - 5€ off One Plant

      100 Foliage Points = €5 off orders over €25

    • Rooted in Savings - 10€ off

      200 Foliage Points = €10 off orders over €25

    • Jungle Budget Boost - 25€ off

      750 Foliage Points = €25 off orders over €25

    • Growing Strong – Up to 75€

      500 Foliage Points = €35 off orders over €25

  3. Plant Addict

    1,000 total earned points required

    You’re officially a plant expert! Enjoy the best rewards!

    Earn Points

    • Purchase a product

      Get 3 Foliage Points for every €1 spent

    • Sign up to the site

      Get 50 Foliage Points

    • Celebrate a birthday

      Get 50 Foliage Points

    Redeem Rewards

    • Tiny but Mighty - 5% off Your Order

      50 Foliage Points = 5% off a specific category

    • Free Shipping

      250 Foliage Points = Free Shipping for all items

    • Green Gold - 10% off Your Order

      250 Foliage Points = 10% off a specific category

    • Rare Reward - up to 20% off Your Order

      750 Foliage Points = 20% off a specific category

    • Leafy Little Discount - 5€ off One Plant

      100 Foliage Points = €5 off orders over €25

    • Rooted in Savings - 10€ off

      200 Foliage Points = €10 off orders over €25

    • Jungle Budget Boost - 25€ off

      750 Foliage Points = €35 off orders over €25

    • Go Big or Grow Home - 100€ off

      2,000 Foliage Points = €100 off orders over €100

    • Growing Strong – Up to 75€

      1,000 Foliage Points = €75 off orders over €25

bottom of page